In the competitive industrial sector, trust in durable, high-quality products is essential to ensure the continuity and efficiency of operations.
With more than two decades of experience, we at Tecnotri understand this need and are dedicated to providing solutions that go beyond expectations. We stand out for our commitment to innovation, continually investing in cutting-edge technologies and advanced production processes.
To achieve this, we have a very important pillar that supports our search for excellence: a comprehensive warranty policy that ensures peace of mind and satisfaction for our customers.
Continue reading to learn more about this subject and discover how we exceeded market expectations!
Tecnotri and concern for quality and innovation
Our mission is to offer products that meet customer needs and also set new standards in the industrial sector. With more than 20 years of history, our company has established itself as a reference in rotational molding and other industrial processes, always following the latest technological trends to stay ahead of the competition. quality and safety in our processes.
Our investments in research and development are endless. It is with a view to creating solutions that are efficient, sustainable and that provide maximum benefits to customers that we continue to work tirelessly to improve operations and products, adopting the latest Indústria 4.0 technologies.
This means that we use advanced software and automation resources to collect production data in real time, allowing us to monitor and optimize manufacturing processes, ensuring maximum efficiency and reducing waste.
Our engineering team, together with the quality team, works to ensure the excellence of all items that leave the factory. When developing new projects, the load and resistance capacities are tested by our engineers and, in the production process, our quality team pays attention to the release of parts in perfect condition. In addition, our products have a UV 14 additive, which makes their color more durable.
In which cases can the Tecnotri guarantee be applied?
In addition to always seeking to offer increasingly innovative solutions, we have a warranty policy that also reflects confidence in the quality of our products. Our customer support team is always on hand to answer questions and provide information about our warranties and exchange policy. In case of non-compliance, simply contact us to resolve your problem.
- 10-year warranty for rotomolded products: all rotomolded products have a 10-year warranty against manufacturing defects.
- Exchange for damage due to misuse: even in cases of misuse, we guarantee the exchange of the product upon delivery of the broken item and payment of the price in force on the update date.
- Exchange during the 10 years of warranty: at any time during the warranty period, you can request the exchange of faulty products. The amount to be paid for the update will depend on the time of use and the current value of the item.
Additional guarantees:
- Injected products: 2-year warranty against manufacturing defects (injected pallets, injected floors).
- Product components: 2-year warranty for components of the Reuse Kit Line (floats, registers, couplings) and Cargo Safe (thermometer, locks/latches, display, articulated arm, screws and rubbers).
- Mortar boxes: 1 year warranty for metal structures.
- Plastic carts: 1 year warranty for casters.
Benefit your operation with us!
We are the ideal partner for any business that values efficiency, durability and security. More than delivering quality products, we want to contribute to the success of your company and ensure that your experience with us is always the best possible.
With a robust warranty policy and an ongoing commitment to innovation, we are ready to take your business to new heights. organization.
