ISO 9001: everything you need to know about this certification

28.06.2023

The search for quality is one of the main objectives of any company that wants to stand out in an increasingly competitive market. In the rotomolded production sector, this concern becomes even more relevant, as manufactured items need to meet specific strength, durability and safety requirements.

In this context, ISO 9001 certification emerges as an important tool to attest to the quality of products and manufacturing processes. Want to know more about this subject? Continue reading this article and check out all the information on this topic.

What is ISO 9001?

It is an internationally recognized standard, which aims to guarantee the quality of products or services through the company’s strategic management. As a result, there is greater operational efficiency and customer satisfaction.

Although it is not mandatory, many organizations require their business partners to have this certification, as it demonstrates their commitment to following a globally recognized standard, which benefits the relationship with customers, business partners, suppliers and other stakeholders.

The ISO 9001 standard was created by the International Organization for Standardization (ISO) and its most recent version is 2015, the year of the last update.

Step by step to achieve the ISO 9001 seal

Obtaining the ISO 9001 certificate requires an organized and committed effort on the part of the company. The main steps to achieve the seal are:

Study and understanding of the standard

It is essential that the company is familiar with the requirements of the ISO 9001 standard. This involves reading and interpreting the documents, as well as identifying the practices already implemented and the gaps that need to be filled.

Process mapping

The company must recognize all processes involved in its operation and establish clear and detailed documentation for each of them. This includes defining responsibilities, workflows and performance indicators.

Implementation of corrective actions

During process mapping, nonconformities may be identified that need to be corrected. It is important to act promptly and implement corrective actions to resolve issues and ensure compliance with the standard.

Employee training

All employees must receive training and awareness about the importance of quality and compliance with the requirements of the ISO 9001 standard. This includes training, workshops and the dissemination of relevant information to the entire team.

Internal audit

Before seeking official certification, it is essential to carry out internal audits to assess whether all the standard’s requirements are being met. These actions help identify possible failures and allow for correction before external evaluation.

Official certification

After preparation and implementation of improvements, the company can seek a recognized certifier to carry out the external audit and grant the ISO 9001 certificate.

Why is it important to have the ISO 9001 certificate?

The main benefits of obtaining the ISO 9001 certificate are:

Reduced expenses with process errors;
Greater internal control and increased productivity;
More credibility of the company in the market;
Customer satisfaction guarantee.

Advantages when purchasing products from an industry with the ISO 9001 seal

By investing in industries that have the ISO 9001 seal, customers can enjoy several benefits, such as:

Guaranteed quality: certification certifies that the products pass rigorous excellence control processes, from the selection of raw materials to final inspection. This provides greater reliability and durability to the goods.
Meeting technical requirements: ISO 9001 certified products are developed in accordance with specific technical requirements, ensuring that they meet customer needs and expectations.
Continuous improvement: the seal encourages the search for constant improvement in manufacturing processes, which is reflected in increasingly better products.
Customer satisfaction: the consumer is assured that they are purchasing a reliable, safe and durable product. This contributes to your satisfaction and even loyalty.